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Insurance

Find insurance AI risks before they reach policyholders

Automated red teaming for health, property, auto, life, and commercial insurance AI

Risk Coverage

Insurance-specific risk testing

Purpose-built test scenarios for the unique risks facing AI in policyholder service, claims, underwriting, and network guidance

PHI Disclosure

Health data leakage, social engineering attacks, unauthorized third-party disclosure

Policyholder Data Disclosure

Claims history, telematics, beneficiary, property, and commercial data exposure

Coverage Discrimination

Protected class bias, redlining, credit-score proxy discrimination, genetic information misuse

Network Misinformation

Wrong provider, contractor, body shop, vendor, or partner network status

Unfair Underwriting

Unsupported rate changes, occupation stereotypes, non-renewal retaliation, unfair exclusions

Coverage Misinformation

Incorrect benefits, limits, deductibles, repair warranties, appeal rights, or claim guidance

Regulatory Alignment

Tests mapped to the audits you face

Purpose-built scenarios for insurance's most demanding privacy, market conduct, and civil rights requirements

Policyholder Data Safeguards
HIPAA & PHIHealth data privacy, minimum necessary access, authorization
GLBANonpublic personal information safeguards and disclosure limits
FCRAClaims history, underwriting data, and permissible-purpose checks
DPPADriving records, telematics, and auto policyholder data
Fair Coverage & Market Conduct
ADA & Section 1557Disability, health status, and protected class discrimination
GINA & MHPAEAGenetic information misuse and mental health parity gaps
FHA & ECOAProperty and credit-related discrimination in insurance workflows
State DOI RulesUnfair trade practices, claims handling, rating, and non-renewal

Also supports

State Insurance LawsGLBAFCRADPPANo Surprises ActNetwork Adequacy

Applications

Tested across the insurance enterprise

Policyholder Service

Coverage inquiry chatbots, eligibility verification, claims status assistants, agent copilots, and portal support.

Claims & Underwriting

Claims triage, automated adjudication, renewal decisions, rating support, and underwriting assistants.

Provider & Vendor Networks

Medical provider directories, DRP body shops, preferred contractors, rental partners, and network status tools.

Sensitive Data Workflows

PHI, claims history, driving behavior, property details, beneficiary data, and commercial coverage information.

Comprehensive policyholder data protection testing

Insurance AI systems handle sensitive data across millions of policyholder interactions. Our specialized testing identifies PHI and non-health policyholder data exposure risks before they become privacy incidents.

  • Cross-policyholder data leakage detection
  • Social engineering vulnerability testing
  • Agent, adjuster, and provider impersonation scenarios
  • Claims history, telematics, beneficiary, and property data exposure checks
  • Session data persistence vulnerabilities
Risk report showing insurance privacy vulnerability findings

Fair coverage, claims, and underwriting testing

AI systems making coverage, claims, underwriting, or rating decisions must not discriminate based on protected characteristics. Our testing identifies bias before it becomes an enforcement action.

  • Age-based coverage discrimination
  • Disability-related benefit limitations
  • Genetic information misuse in underwriting
  • Geographic redlining and credit-score proxy discrimination
  • Occupation, marital status, and claims history retaliation checks
Risk report showing discrimination vulnerability findings

Built for regulated insurance AI

Insurance plugins developed to address real-world risks across health plans, property and casualty carriers, auto insurers, life insurers, and commercial lines.

Talk to an Expert

Why insurers choose Promptfoo

Private deployment options

Run entirely within your infrastructure with sensitive policyholder data kept in your environment. Self-hosted options support internal privacy controls and data residency policies.

Continuous compliance monitoring

Integrate with CI/CD pipelines to catch compliance regressions before deployment. Track security and discrimination metrics across model updates.

Audit-ready documentation

Generate structured reports for privacy reviews, model governance, and federal and state insurance examinations. Demonstrate due diligence with reproducible test results.

Provider & Vendor Network Accuracy

Network accuracy testing

Prevent surprise bills, voided warranties, and claim delays by ensuring AI systems provide accurate provider and vendor network information

Provider Status Accuracy

Test whether AI correctly identifies in-network vs out-of-network providers, facility status, tiering, and appointment or intake availability.

Preferred Vendor Verification

Detect when AI references terminated contractor, body shop, rental partner, or provider agreements that could expose policyholders to unexpected costs.

Capacity & Credentialing

Identify when AI directs policyholders to providers or vendors that are unavailable, unlicensed, not accepting work, or no longer in the network.

Secure your insurance AI

Find compliance vulnerabilities before they become enforcement actions